Refund and Returns Policy for LawPariz
Effective Date: March 21, 2025
At LawPariz, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we are here to help! This Refund and Returns Policy outlines the process for returning products and receiving refunds. Please read through the policy carefully to understand your rights and responsibilities when returning items.
1. Returns Eligibility
You may return products within 30 days from the date of purchase, provided that the item:
- Is unused, in its original condition, and in the original packaging.
- Is not damaged, altered, or modified in any way.
- Is not a final sale or clearance item (which cannot be returned).
- Is a product that is eligible for return under our policy.
Items returned in less than perfect condition, or outside of the return period, may not be eligible for a refund and may be returned to you.
2. Non-Returnable Items
Certain products are not eligible for returns or refunds. These items include, but are not limited to:
- Items that are clearly marked as non-returnable, such as sale items, clearance items, and special promotions.
- Products that have been used, installed, or altered in any way.
- Gift cards, digital downloads, or items marked as “final sale.”
If you are unsure whether an item is returnable, please contact our customer support team at info@lawpariz.net.
3. Return Process
To initiate a return, follow these steps:
Contact Us: Reach out to our customer service team at info@lawpariz.net or call us at (219) 949-5029 to request a return authorization. You will need to provide your order number, a description of the item, and the reason for the return.
Return Authorization: Once your return request is approved, we will issue a Return Authorization Number (RAN). This number will need to be included in the return package to ensure proper processing.
Prepare Your Return: Pack the product securely in its original packaging, including any accessories, manuals, or other materials that were originally included.
Ship the Item Back: Ship the item back to the return address provided by our customer service team. You will be responsible for the return shipping costs unless the return is due to a mistake on our part (e.g., incorrect or defective product). We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Inspection: Once we receive the returned item, we will inspect it to ensure it meets the return eligibility requirements. If the item is in its original condition, we will proceed with the refund.
4. Refund Process
Once we receive and approve your return, we will process your refund. Refunds will be issued to the original payment method used at the time of purchase.
- Processing Time: Please allow up to 7-10 business days for the refund to be processed and reflected in your account. Depending on your bank or payment provider, it may take additional time for the funds to appear.
- Partial Refunds: If the returned item is damaged, missing parts, or shows signs of use, we may issue a partial refund or deny the return request.
5. Exchanges
At this time, we do not offer direct exchanges. If you wish to exchange an item for a different size, color, or model, please return the original item for a refund and place a new order for the replacement item.
6. Defective or Damaged Products
If you receive a product that is defective or damaged upon arrival, please contact us immediately at info@lawpariz.net or (219) 949-5029. We will provide you with instructions on how to return the item and offer a replacement or a full refund, including shipping costs if applicable.
Please retain all packaging materials and damaged items for inspection by the shipping carrier, as we may need this information to process a claim.
7. Return Shipping Costs
You will be responsible for paying the return shipping costs unless the item is defective or we made an error in fulfilling your order. In those cases, we will cover the return shipping cost.
If you are returning an item for reasons other than defect or error, you are responsible for the return shipping fees. We recommend that you use a trackable shipping service or purchase shipping insurance to protect your return shipment.
8. International Returns
For international orders, the return process remains the same, but the customer will be responsible for return shipping fees and any customs duties or taxes incurred during the return process. We recommend contacting our customer service team for additional guidance on returning international shipments.
9. Order Cancellations
You can cancel your order only before it has been processed and shipped. If you wish to cancel an order, please contact us immediately at info@lawpariz.net or call (219) 949-5029. Once an order has been processed or shipped, we are unable to cancel it.
10. Customer Support
If you have any questions or concerns regarding our Refund and Returns Policy or need assistance with a return, please contact our customer service team:
- Email: info@lawpariz.net
- Phone: (219) 949-5029
- Address: 1340 Bigger St, Gary, Indiana (IN), United States
Thank you for shopping with LawPariz! We are committed to ensuring your satisfaction and making your return process as easy as possible.